Terms of service
Welcome to VENXO. These Terms of Service ("Terms") govern your access to and use of our website, products, and services.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website.
1. Eligibility
By using this website, you confirm that:
-You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
-You have the legal capacity to enter into a binding agreement.
-The information you provide is accurate and complete.
2. Account Terms
You may be required to create an account to access certain features.
You agree to:
-Provide accurate and up-to-date information.
-Keep your login credentials confidential.
-Be responsible for all activities conducted through your account.
-Notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.
3. Products and Availability
We strive to display our products as accurately as possible. However:
-Product images are for illustration purposes and actual products may vary slightly.
-Colors may appear differently depending on your device.
-Product availability may change without notice.
-We reserve the right to discontinue or modify products at any time.
4. Product Descriptions
We make reasonable efforts to ensure that product descriptions, specifications, pricing, and other information are accurate.
However, we do not warrant that all descriptions are error-free or complete.
If a product differs materially from its description, your available remedy will be governed by our Return and Refund Policy.
5. Pricing and Payment
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices:
-Include or exclude applicable taxes as indicated during checkout.
-May change without prior notice.
-Are subject to correction in case of typographical or technical errors.
Payments must be completed using the payment methods available on our website.
Orders will only be processed after successful payment authorization.
6. Order Acceptance
Submitting an order does not guarantee acceptance.
We reserve the right to:
-Reject any order.
-Cancel orders suspected of fraud or misuse.
-Limit quantities purchased.
-Refuse service where required by law or business necessity.
If your order is cancelled after payment has been received, an appropriate refund will be initiated in accordance with our refund policy.
7. Shipping and Delivery
We aim to dispatch orders within 3 Business days after order confirmation unless otherwise stated.
Delivery times are estimates and may vary due to:
-Courier delays
-Weather conditions
-Public holidays
-Remote delivery locations
-Other circumstances beyond our control
Risk in the products passes to you upon successful delivery.
8. Returns and Refunds
Returns and refunds are subject to our Return and Refund Policy.
Generally:
-Return requests must be submitted within 6 Days of delivery.
-Returned items must be unused, in original condition, and include original packaging where applicable.
-Certain categories may not be eligible for return due to hygiene, safety, customization, or legal restrictions.
Approved refunds will be processed using the original payment method where possible.
Refund processing times may vary depending on banks and payment providers.
9. Intellectual Property
All content on this website, including but not limited to:
-Logos
-Brand names
-Product images
-Graphics
-Text
-Designs
-Website layout
-Icons
is owned by or licensed to RAJA and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or use our content without prior written permission.
10. Prohibited Uses
You agree not to:
-Use the website for unlawful purposes.
-Submit false or misleading information.
-Attempt unauthorized access to our systems.
-Upload malicious software or code.
-Interfere with website functionality.
-Infringe upon intellectual property rights.
-Use automated tools to scrape or copy website content without permission.
-Engage in fraudulent transactions or abuse promotional offers.
Violation of these Terms may result in account suspension, cancellation of orders, or legal action where appropriate.
11. Limitation of Liability
To the maximum extent permitted by applicable law, VENXO, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
-Use or inability to use the website.
-Delayed deliveries.
-Product availability.
-Technical interruptions.
-Third-party service failures.
-Loss of profits, business, data, or goodwill.
Our total liability for any claim relating to a purchase shall not exceed the amount paid by you for the relevant order, except where otherwise required by law.
Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.
12. Indemnification
You agree to indemnify and hold harmless VENXO, its directors, employees, affiliates, and representatives against claims, losses, liabilities, damages, costs, and expenses arising from:
-Your breach of these Terms.
-Your misuse of the website.
-Your violation of applicable laws or the rights of any third party.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Force Majeure
We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:
-Natural disasters
-Floods
-Fires
-Pandemics
-Government actions
-Internet outages
-Strikes
-Transportation disruptions
15. Changes to These Terms
We reserve the right to update these Terms at any time.
Updated Terms will be posted on this page with a revised Effective Date. Continued use of the website after such updates constitutes your acceptance of the revised Terms.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in [Gurgaon, India, unless otherwise required by applicable law.
By using VENXO, you acknowledge that you have read, understood, and agreed to these Terms of Service.